Terms of service

Petal Sphere Atelier – Terms of Service

OVERVIEW
Welcome to Petal Sphere Atelier. The terms “we,” “us,” and “our” refer to Petal Sphere Atelier. We operate this store and website, including all related information, content, features, tools, products, and services (the “Services”) to provide you with a curated shopping experience. Our store is powered by Shopify, which enables us to deliver these Services to you.

By visiting or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy . If you do not agree, please do not use our Services.

SECTION 1 — ACCESS AND ACCOUNT

By using the Services, you confirm that you are at least the age of majority in your jurisdiction. You agree to provide accurate and complete account and purchase information and are responsible for maintaining the security of your account credentials.

SECTION 2 — OUR PRODUCTS

We strive to present our handmade products accurately; however, colors and appearance may vary depending on device settings. All artworks are individually crafted, and slight variations are part of the artistic process. Product descriptions and availability may change without notice.

SECTION 3 — ORDERS

Submitting an order constitutes an offer to purchase. Orders are accepted only after payment processing and confirmation by Petal Sphere Atelier. Because most items are made-to-order, cancellations may not be possible once an order is accepted. Purchases are subject to our Refund Policy .

SECTION 4 — PRICES AND BILLING

Prices and promotions may change without notice. Taxes, shipping, customs, or import charges are not included unless stated. You agree to provide accurate billing information and authorize all charges incurred.

SECTION 5 — SHIPPING AND DELIVERY

Delivery times are estimates only. Petal Sphere Atelier is not responsible for delays caused by carriers, customs, or events beyond our control. Risk of loss transfers to you once the carrier receives the package.

SECTION 6 — INTELLECTUAL PROPERTY

All content on the Services — including artwork, designs, logos, images, and text — is owned by Petal Sphere Atelier or its licensors and protected by intellectual property laws. You may not reproduce or distribute any material without written permission.

SECTION 7 — OPTIONAL TOOLS

Third-party tools may be provided “as is” without warranties. Use of these tools is at your own risk.

SECTION 8 — THIRD-PARTY LINKS

We are not responsible for third-party websites or services accessed through our platform.

SECTION 9 — RELATIONSHIP WITH SHOPIFY

Petal Sphere Atelier operates independently, and all transactions occur directly between you and Petal Sphere Atelier. Shopify is not responsible for any products, services, or transactions.

SECTION 10 — PRIVACY POLICY

Your personal information is governed by our Privacy Policy and Shopify’s Privacy Policy.

SECTION 11 — FEEDBACK

Any feedback or submissions you provide may be used by Petal Sphere Atelier for promotional or operational purposes without compensation.

SECTION 12 — ERRORS AND OMISSIONS

We reserve the right to correct errors or inaccuracies and to cancel orders if information is incorrect.

SECTION 13 — PROHIBITED USES

You may not use the Services for unlawful purposes, to violate intellectual property rights, or to interfere with the functionality or security of the platform.

SECTION 14 — TERMINATION

We may suspend or terminate access to the Services at any time if these Terms are violated.

SECTION 15 — DISCLAIMER OF WARRANTIES

All products and Services are provided “as is” without warranties, except as expressly stated by Petal Sphere Atelier.

SECTION 16 — LIMITATION OF LIABILITY

To the fullest extent permitted by law, Petal Sphere Atelier and its affiliates shall not be liable for indirect, incidental, or consequential damages arising from your use of the Services or products.

SECTION 17 — INDEMNIFICATION

You agree to indemnify and hold harmless Petal Sphere Atelier and its partners from claims arising from your breach of these Terms or misuse of the Services.